Privacy Policy

Last Updated: October 15, 2025

1. Introduction

AI4Less ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the Service, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, password, and billing information
  • Profile Information: Optional profile details you choose to provide
  • Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
  • Communications: Messages you send to our support team

2.2 Information Collected Automatically

  • Usage Data: API calls, features used, credit consumption, workflow generations
  • Device Information: IP address, browser type, device type, operating system
  • Log Data: Access times, pages viewed, actions taken within the Service
  • Cookies and Tracking: Session cookies, analytics cookies, preference cookies

2.3 Content You Process

  • Input Data: Prompts, requests, and instructions you submit to the Service
  • Generated Content: Workflows, images, videos, and other outputs created through the Service
  • Workflow Data: n8n workflow configurations and node structures

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide the Service: Process your requests, generate content, manage your account
  • Billing and Payments: Process subscriptions, manage credits, issue invoices
  • Service Improvement: Analyze usage patterns, improve features, develop new capabilities
  • Customer Support: Respond to inquiries, troubleshoot issues, provide assistance
  • Security: Detect fraud, prevent abuse, protect against security threats
  • Communications: Send service updates, billing notifications, and important announcements
  • Legal Compliance: Comply with legal obligations and enforce our Terms of Service
  • Analytics: Understand how users interact with the Service to improve user experience

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Payment Processors: Stripe, PayPal, or other payment providers
  • Cloud Hosting: AWS, Google Cloud, or other infrastructure providers
  • AI Services: OpenAI, Google (Veo-3), Banana (Nano) for content generation
  • Analytics: Google Analytics or similar services
  • Email Services: Transactional email providers

4.2 Legal Requirements

We may disclose your information if required by law, subpoena, court order, or government request, or to protect our rights and safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Retention

We retain your information for as long as necessary to provide the Service and comply with legal obligations:

  • Account Data: Retained while your account is active and for a reasonable period after deletion
  • Usage Logs: Retained for up to 90 days for operational purposes
  • Billing Records: Retained for 7 years to comply with tax and accounting regulations
  • Generated Content: Retained according to your plan or until you delete it

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of sensitive data at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure API key management
  • Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 General Rights

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data in a structured format
  • Opt-Out: Unsubscribe from marketing communications

7.2 GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

  • Right to object to processing
  • Right to restrict processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

7.3 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your rights

7.4 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@ai4less.com. We will respond to your request within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for the Service to function properly
  • Analytics Cookies: Help us understand how you use the Service
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

The Service is not intended for users under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information when it is transferred internationally.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending you an email notification (for significant changes)

Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: support@ai4less.io